Frequently Asked Questions
General Questions
Direct-to-Film (DTF) Printing
Engraving Services
Account Questions
Contact Questions
General Questions
How do I track my order?
Can I cancel or modify my order after it has been placed?
Do you accept returns or exchanges?
How long will it take to process my order?
Can I use copyrighted or trademarked images?
Do you offer bulk discounts?
Direct-to-Fim (DTF) Printing
What is DTF?
Our Process
Artwork Guidelines
Direct-to-film (DTF) printing offers several benefits over traditional printing methods:
- Do NOT mirror images
- Images should have a resolution of at least 300 DPI or higher.
- RGB color mode is preferred.
- Please remove any backgrounds, white spaces, or borders you do not want to be printed.
- Outlines should be at least .02 pts in width for adhesive to adhere to the artwork.
- Please remove any transparency, see-through effects, or drop-shadows, as these effects do not work with DTF.
- Crop images to be the exact size needed for your project to ensure there is no empty space around the edges.
Heat-Pressing Instructions
DTF Care Instructions
- Turn garment inside out
- Machine wash cold
- Do not bleach
- Tumble-dry low
- Do not dry-clean
- Do not iron over printed area
Here are some tips for storing DTF transfers correctly:
- Store DTF transfers in a cool dry environment.
- Lay flat to prevent creases or bends
- Avoid direct sunlight
- Use airtight bags or containers
- Maintain a temperature between 60-75°F (15-24°C)
- Handle with Care - clean dry hands or use gloves to prevent the transfer of dirt and oils.